If you’re a LESCO customer, you should know how to utilize the Lesco Helpline to report power outages or billing mistakes. This helpline allows you to swiftly file complaints and see their progress. This article will teach you all you need to know about using the Lesco Helpline to resolve your electrical issues.
Method | Number |
Helpline | 042-111000118 |
Toll-Free | 0800-00118 |
SMS Complaint | 8118 |
WhatsApp Support | 0320-0520888 |
Contents
Why Knowing the Lesco Helpline Process Is Important
If you have a problem with your electrical supply, call the Lesco Helpline first. Understanding how to use it can save you a lot of time and frustration. If you have a power outage or discover a billing problem, the helpline is the fastest way to get assistance. Simply phone the helpdesk or visit a local LESCO office to have your complaint registered.
You will also be given a unique token number to track the progress of your complaint. It is critical to avoid paying any additional money other than your legitimate LESCO bill, as this may result in delays or even corruption. Knowing how to call LESCO via the hotline guarantees that you follow the proper procedures.

Filing a Complaint Using the Lesco Helpline
Filing a complaint with the Lesco Helpline is simple. All you have to do is phone their complaint hotline and provide information about the problem. One of their staff will help you register your concern. You will receive a confirmation by SMS or email, allowing you to follow up on your complaint.
Whether it’s a billing issue or a power outage, calling the hotline is a fast and dependable way to get assistance. So, the next time you have an electrical problem, contact the toll-free number (118) or send an SMS to 8118.
How to Use the Lesco Helpline Online
In addition to calling, you can use the Lesco Helpline online service. Visit the LESCO website and complete the online complaint form. Enter your account number, service ID, and the specifics of your problem.
An officer will be assigned to resolve your issue, and you will be notified via email or SMS. If you choose, you can still visit a LESCO location in person, although the online hotline is more faster and more convenient. Using the online option allows you to save time and ensure that your issue is resolved immediately.

Also Read: How to Get a New LESCO Connection 2025
Conclusion
The Lesco Helpline is the most efficient way to report problems with your electricity supply. Whether you choose to call, send an SMS, or file your complaint online, knowing how to use the helpline will save you time and effort. Always remember to follow the correct steps and track your complaint ID for a faster resolution.
FAQs
What is the fastest way to reach LESCO for a complaint?
The quickest way is to call the Lesco Helpline at 042-111000118 or file a complaint online.
Can I check the status of my complaint after filing?
Yes, you will receive a unique complaint ID, which allows you to track the progress of your issue.
Is there a fee for filing a complaint with the Lesco Helpline?
No, you should only pay your official LESCO bill. There are no additional charges for using the helpline.
How long does LESCO take to resolve a complaint?
The time varies depending on the issue, but most complaints are resolved within a few working days.