Do not worry if you are having troubles with your LESCO (Lahore Electric Supply Company) bill, metering issues, or erroneous tariff collection. There are simple measures you can take to remedy these issues. In this post, we will walk you through the process of correcting an LESCO bill and provide important information regarding LESCO complaint numbers to assist you resolve your difficulties swiftly.
| Key Steps | Important Information |
| Visit the nearest LESCO office | Keep your latest LESCO bill ready |
| Contact LESCO via phone | Provide your CNIC or bill reference |
| Escalate to NEPRA if needed |
Contents
Visit Your Local LESCO Office
If you have any concerns with your LESCO bill, like as metering issues or erroneous prices, your first action should be to visit your local LESCO office. At the office, you can speak with a representative and discuss your concerns. The staff will explain how to fix your bill or resolve any other issues. Often, they can resolve the issue on the spot, preventing subsequent complications.
Contact LESCO via Phone
Another simple option to report LESCO bill difficulties is to call them using the phone numbers indicated on your statement. Make sure you have your bill handy when you call so you can supply the bill reference number. The phone agent will assist you with your problem, whether it is a meter reading, tariff correction, or a billing error. You can also get an update on your complaint or learn more about LESCO’s bill rectification process.
Escalate Your Complaint to NEPRA
If LESCO does not respond to your complaint or remedy your issue, you may file a complaint with NEPRA. NEPRA handles consumer complaints against power companies like LESCO. To make a complaint, visit their regional office in Lahore or the Consumer Affairs Department in Islamabad. NEPRA ensures that consumer rights are respected and that electricity firms, like as LESCO, provide fair services.
- Visit NEPRA’s regional office
- Provide details about your complaint
- Wait for NEPRA’s response
- Keep all documents ready for follow-up
Emergency LESCO Complaint Number
You can utilize LESCO’s emergency complaint number to report power outages, meter difficulties, or serious billing irregularities. Simply send a message with your bill reference number, your name as it appears on the bill, and a brief description of the problem. Send the message to 8118 to get a rapid answer. For instant assistance, dial 118 to talk with a LESCO representative who can address your issue more quickly.
Conclusion
Correcting LESCO bill issues or reporting complaints is a simple procedure. You can promptly settle any complaints by visiting your local LESCO office, calling their phone lines, or contacting NEPRA. Always have your bill and personal information ready when you call for assistance, and utilize the emergency complaint number for urgent issues.
FAQs
What should I do if my LESCO bill is incorrect?
If you find an error in your LESCO bill, visit the nearest LESCO office or call the complaint numbers listed on your bill for assistance. They will help you correct any mistakes.
Where can I find my nearest LESCO office?
The address of your local LESCO office can be found on your electricity bill or through the LESCO website. You can also call their helpline to get office details.
What information do I need when contacting LESCO by phone?
When you contact LESCO by phone, have your bill ready with the reference number and your CNIC. This will make it easier for the representative to assist you with your issue.